Do not expose the massager to water. The massager will automatically shut off after 15 minutes and has an overheat protection system for safe use.
Directions
1. Adjust the massage intensity by pulling the straps for a personalized experience. 2. Place the massager around your neck and shoulders with the U-shaped design, ensuring a comfortable fit. 3. Turn on the massager and select your desired intensity level and massage type. 4. Utilize the optional heat function to further relax tension and improve blood flow. 5. Set a timer for the massager to automatically shut off after 15 minutes. 6. Enjoy the soothing massage, which can also be used for other body parts like the back, waist, and legs.
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Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers find the massager effective for pain relief, working well for basic neck and back issues. The product receives positive feedback for its quality. However, the massage quality receives mixed reviews, with some customers finding it uncomfortable. Additionally, the fit receives negative feedback, with one customer noting it doesn't conform well for shoulder use.
Customers have mixed opinions about how the massager conforms to the body, with one customer noting it doesn't conform well for shoulder use.
"...a little adjusting to find the right spots - at first it was hard to fit just right between my shoulder blades, but once I figured out the placement..." Read more
"...Could use improvements in adjustability and comfort." Read more
"This product does not conform at all for shoulder use and post shoulder replacement is extremely uncomfortable...." Read more
I purchased this item after trying it at the hospital where I work. I took it out the box, plugged it in with the cord provided. I used it for estimate or 10 no longer than 15 mins. The balls to massage are extremely hard. The heat did not feel as if it was unbearable. (The massage balls were worse). I went to sleep and woke up with my back sore. Long story short I went to the doctor where I was dx with thermal burns. I contacted the company and provided them with the requested documentation. Now they are asking me to send the item back which I will gladly express ship it back. I feel as if my complaint is taken lightly. The photos are a week apartUPDATE: contacted the company they asked me to send proof that it was their item from the cause of their product. I sent them a letter from the doctor along with receipts. They asked me to mail the item into them which I did. I missed worked on top of the doctor bill what they did was refund the price of the product. Which is totally unacceptable
I love this massager! It is very powerful and can knock out the knots in your shoulders and traps. I have also used it on my lower back so it is versatile. Great value for the price and super strong massage.
I run an in home daycare and carry babies and small children all day. After my kids get picked up I RUN to use my neck and shoulder massager. I’m so happy I ordered it, I’ve saved my stomach by using this instead of taking Tylenol or ibuprofen. Highly recommend!
Product was packaged well and arrived as stated. The shoulder massager is a bit bulky for me (petite 5'2''} but gives a really good massage. This was my first time using the massager so I'm sure I will adjust to its size and shape with each use. The quality is impressive.
I got this because after working at a desk all day and driving my long commute home, my back and neck hurt too bad for me to sleep. The heat feels great and the pressure is just right. It took a little adjusting to find the right spots - at first it was hard to fit just right between my shoulder blades, but once I figured out the placement it worked great. My sister used it when she visited me and she liked it so much I ordered her one for Christmas.
Bought as a Christmas gift for my husband. We LOVE this thing. We use it quite frequently, unlike the massage gun I had previously gifted. My mom came in town, had a kink in her neck/shoulder and tried it out. She loved it as well. I had to convince her not to buy it as I have already purchased it for her birthday
I purchased this item after trying it at the hospital where I work. I took it out the box, plugged it in with the cord provided. I used it for estimate or 10 no longer than 15 mins. The balls to massage are extremely hard. The heat did not feel as if it was unbearable. (The massage balls were worse). I went to sleep and woke up with my back sore. Long story short I went to the doctor where I was dx with thermal burns. I contacted the company and provided them with the requested documentation. Now they are asking me to send the item back which I will gladly express ship it back. I feel as if my complaint is taken lightly. The photos are a week apart
UPDATE: contacted the company they asked me to send proof that it was their item from the cause of their product. I sent them a letter from the doctor along with receipts. They asked me to mail the item into them which I did. I missed worked on top of the doctor bill what they did was refund the price of the product. Which is totally unacceptable
I purchased this item after trying it at the hospital where I work. I took it out the box, plugged it in with the cord provided. I used it for estimate or 10 no longer than 15 mins. The balls to massage are extremely hard. The heat did not feel as if it was unbearable. (The massage balls were worse). I went to sleep and woke up with my back sore. Long story short I went to the doctor where I was dx with thermal burns. I contacted the company and provided them with the requested documentation. Now they are asking me to send the item back which I will gladly express ship it back. I feel as if my complaint is taken lightly. The photos are a week apart
UPDATE: contacted the company they asked me to send proof that it was their item from the cause of their product. I sent them a letter from the doctor along with receipts. They asked me to mail the item into them which I did. I missed worked on top of the doctor bill what they did was refund the price of the product. Which is totally unacceptable
The massager works well for basic neck and back relief, and the heat feature is comforting. However, the intensity is a bit too strong even on the lowest setting, which can feel uncomfortable. Also, the design is bulky and not very easy to use for extended periods. It’s okay for short sessions but not ideal for daily use. Could use improvements in adjustability and comfort.
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