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NEBULA 1080p Video Projector, NEBULA by Anker Cosmos Full HD 1080p Home Entertainment Projector, Outdoor Projector, Android TV 9.0, 4K Supported Projector, Digital Zoom, Auto Focus, HDR10

4.0 4.0 out of 5 stars 491 ratings
$348.89
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Brand NEBULA
Recommended Uses For Product Home
Special Feature 1080P projector, 810 ANSI Lumens , Android TV 9.0, 4K Supported Projector, Digital Zoom, Auto Focus, HDR10 See more
Connectivity Technology USB, HDMI
Display resolution 1920 x 1080

About this item

  • Blockbuster Picture: The projector’s radiant 1080p (4K supported) image features HDR10 so you can watch your favorite movies, sports events, games, shows, and more in incredible detail and clarity with brighter colors and deeper blacks.
  • Supersize Your Movies: Forget tiny 60-inch TVs—Go big with Cosmos’s colossal 120-inch picture for that true cinema scale. And thanks to the digital zoom, can you adjust the image size without getting up and moving the projector.
  • Every Detail Matters: Hybrid Log Gamma (HLG) upscales non-HDR content in real time so that everything you watch looks as crisp and clear as possible. And there’s no need to fiddle with settings menus—Cosmos will upscale automatically because the projector is 4K supported.
  • Superior Sound: There’s more to movies than the visuals alone. Cosmos packs in a trio of speakers powered by Dolby Digital Plus for 360° of true cinematic sound. From explosive action to hard-hitting dialogue, hear every moment loud and clear.
  • Packed with Content: Android TV 9.0 is your gateway to a universe of awesome entertainment. Choose from more than 7,000 apps, including Prime Video, YouTube, Hulu, and more. For peak performance, please update to the latest firmware.
› See more product details

This product is available as Renewed.

Anker NEBULA Cosmos Full HD 1080p Home Entertainment Projector, Android TV 9.0, 4K Supported Projector, Digital Zoom, Auto Focus, HDR10(Renewed)
Anker NEBULA Cosmos Full HD 1080p Home Entertainment Projector, Android TV 9.0, 4K Supported Projector, Digital Zoom, Auto Focus, HDR10(Renewed) $359.99 & FREE Shipping. Details
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  5. 1 sustainability feature

    Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Carbon impact
    Carbon emissions from the lifecycle of this product were measured, reduced and offset.
    As certified by
    ClimatePartner certified

    ClimatePartner certified

    The Climate neutral label by ClimatePartner certifies that the carbon footprint of a product was calculated and all associated emissions were offset. Additionally, ClimatePartner encourages companies to set ambitious reduction targets and reduce their products' carbon footprints. The certificate number can be entered on ClimatePartner’s website for additional information such as the supported carbon offset project(s). ClimatePartner is improving lives by helping companies tackle climate change with practical solutions.
    Certification Number
    743M8T

    Climate Pledge Friendly

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  6. 1 sustainability feature

    Sustainability features

    This product has sustainability features recognized by trusted certifications.
    Carbon impact
    Carbon emissions from the lifecycle of this product were measured, reduced and offset.
    As certified by
    Carbonfree Certified

    Carbonfree Certified

    Each Carbonfree Certified product goes through a cradle-to-grave assessment to determine the product’s carbon footprint. The carbon emissions associated with the product are reduced where possible, and remaining carbon emissions are offset with third-party verified carbon reduction projects in renewable energy, energy efficiency and forestry.

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Important information

Visible screen diagonal

120" / 305 cm

From the brand

Product Description

D2140 Banner

D2140 RC02

Richer Colors, Deeper Blacks

HDR10 delivers on the director’s vision by ensuring everything you watch is vibrant and rich with color.

D2140 RC04

Find Your Ideal Size

Adjust the size of the 4K supported projector’s image right from the comfort of your couch with the digital zoom. There’s no need to get up—simply use the remote to find the size that suits your home.

D2140 RC04

Every Moment Matters

Wave goodbye to motion blur. Dynamic Smoothing keeps everything looking crisp and clear when the on-screen action begins to heat up.

D2140 RC05

Hear It, Feel It

Feel like you’re at the center of the action with Cosmos’s 360° of sensational cinema audio. Powered by Dolby Digital Plus, the speakers deliver intense surround sound without the need to spend thousands on a costly speaker setup.

D2140 RC06

Go Big with Chromecast

It’s a waste to watch movies on a tiny phone screen. Use Chromecast to stream content straight from your phone to the 4K supported projector’s huge 120-inch picture.

D2140 RC07

Convenient Connectivity

Get more from Cosmos by connecting up and playing content from your favorite USB-A and HDMI devices. You can even wirelessly connect to Cosmos via Wi-Fi, Bluetooth, or mirror cast from your phone or laptop.

D2140 FAQ

Top FAQ:

1.How to install Netflix on Nebula Cosmos?

Install "Nebula Manager" app from Google Play Store and get Netflix installed through "Nebula Manager". It is recommended to install our "Nebula Connect" app on your phone from Google Play Store or Apple App Store and choose the mouse mode to control Netflix.

2.How to connect Nebula Cosmos with an iPhone, iPad or MacBook?

Install "AirScreen" app from Google Play Store and then connect both Nebula Cosmos and also your IOS device to the same WiFi network.

3.How to play movies from a USB flash drive?

Install a file management app and a video player app from Google Play Store, then you can play movies stored on your USB flash drive.

4.Does Nebula Cosmos support auto keystone correction?

Cosmos supports Auto (Vertical ±40° & Horizontal ±30°) and Manual (Vertical & Horizontal ±40°) correction. To access Manual Kesytone, turn off auto keystone correction via "Settings>Image Correction>Auto Keystone Correction" and adjust manually.

5.How to trigger autofocus on Nebula Cosmos？

Please slightly move the device or press the "focus" button on the remote to trigger autofocus.

Nebula Cosmos
Nebula Cosmos Max
Nebula Mars 3 Air
Nebula Mars 3
Nebula Capsule 3
Nebula Capsule 3 Laser
Buying Options
Buying Options
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Buying Options
Customer Reviews
4.0 out of 5 stars 491
4.1 out of 5 stars 409
4.2 out of 5 stars 143
4.3 out of 5 stars 196
4.3 out of 5 stars 6,035
4.3 out of 5 stars 683
Price $348.89 $885.49 $449.99 $849.99 $399.99 $599.99
Projection Technology DLP DLP DLP DLP DLP DLP
Resolution 1920x1080(16:9, FHD) 3840x2160(16:9, UHD) 1980×1080(16:9) 1980×1080(16:9) 1980×1080(16:9) 1920x1080(16:9, FHD)
Operating System Android TV 9.0, Download 7000+apps in Google Play store Android TV 9.0, Download 7000+apps in Google Play store Google TV， Download apps in Google Play store Android TV 11.0, Download apps in Google Play store Google TV， Download apps in Google Play store Android TV 11.0
Dolby Digital Plus& Speaker Dolby Digital Plus& 2x10W Dolby Digital Plus& 4x10W Dolby Digital Plus& 2*8W 40W Dolby Digital Plus& 8W Dolby Digital Plus& 1x8W
Video Playtime no battery no battery up to 2.5hr up to 2 hours in standard mode up to 2.5hr up to 2.5 hrs in battery mode
Connectivity HDMI,USB,DC IN,Bluetooth,Wi-Fi,Chromecast HDMI,USB,DC IN,Bluetooth,Wi-Fi,Chromecast HDMI,DC-IN,USB-A,Wi-Fi, AUX,Bluetooth HDMI,USB-C,USB-A,Bluetooth,Wi-Fi,AUX HDMI,USB-C,USB-A,Wi-Fi, AUX,Bluetooth HDMI,Aux Out,Bluetooth,Wi-Fi
Image Correction Auto Focus/Auto Vertical+Manual Horizontal Auto Focus/Auto Vertical+Manual Horizontal Auto Keystone Correction (Horizontal and Vertical) /Auto Screenfit/ Auto Avoidance Auto Keystone Correction Auto Keystone Correction (Horizontal and Vertical) /Auto Screenfit/ Auto Avoidance Auto Vertical+Auto Horizontal AutoVertical+Auto Keystone
Size 11.4 x 7.8 x 3.6 inches 13.8 x 9.8 x 3.9 inches 7.0x4.8x5.2 inches 6.3x9.8x10.2 inches 3.1x3.1x6.3 inches 3.3 x 3.3 x 6.7 inches
Projection Size 60-120 in: 120 in @3.18m; 100 in @2.65m; 80 in @2.13m; 60 in @1.59m 60-150 in: 150 in @3.98m; 120 in @3.18m; 100 in @2.65m; 80 in @2.13m; 60 in @1.59m 30-120 in 30-200 in: 150 in @ 13.85 ft; 120 in @ 11.09 ft; 100 in @ 9.22 ft; 80 in @ 7.38 ft; 60 in @ 5.54 ft 20-110 in 40-120 in: 120 in @3.18m; 100 in @2.65m; 80 in @2.13m; 60 in @1.59m; 40 in @1.05m

Model Number: D2140

What’s In The Box: Nebula Cosmos, remote, quick start guide, adapter.

Note: Remote required to use the Google Assistant. No built-in Battery.

Display

Display Technology: 0.33DMD in 1080p DLP

Brightness: 810 ANSI lumen

Resolution: 1920x1080

LED Life: 30,000 hours

Throw Ratio: 1.2

Focus Adjustment: 3-second autofocus

Keystone Correction: Auto (vertical ±40°) Manual (horizontal ±40°)

Interface

HDMI: x 2

USB-A: x 1

Optical: x 1

Hardware

RAM: 2GB DDR

ROM: 8GB eMMC

Speaker: 20W

Wi-Fi: Dual Frequency 2.4/5GHz

Bluetooth: BT4.2

Fan: <32dB

Software

OS: Android TV 9.0

Chromecast: Supported

App Store: Google Play

Audio Decode: Dolby support

Video Decode: HDR10

Notes: Brightness (light output) will vary depending on usage conditions. Light output is measured in accordance with ANSI IT7.228-1997. The nominal value represents the average value of mass production and is tested under ideal laboratory conditions.

Brightness diminishes due to increased usage time.

What's in the box

  • 1

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    Price$348.89$1,099.99$199.99-20% $799.99
    List: $999.00
    Delivery
    Get it Mar 20 - 24
    Get it as soon as Thursday, Mar 20
    Get it as soon as Thursday, Mar 20
    Get it as soon as Thursday, Mar 20
    Customer Ratings
    4.04.0 out of 5 stars491
    4.24.2 out of 5 stars1,093
    4.24.2 out of 5 stars509
    4.24.2 out of 5 stars505
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    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

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    Product guides and documents

    User Manual (PDF)

    Customer reviews

    4 out of 5 stars
    491 global ratings

    Review this product

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    Write a customer review

    Customers say

    Customers are satisfied with the video projector's picture quality, sound quality, and value for money. They find it a good home theater projector and great for outdoor movie nights. However, some customers have mixed opinions on the build quality, functionality, ease of use, and auto focus.

    AI-generated from the text of customer reviews

    Select to learn more

    Picture qualitySound qualityProjector qualityValue for moneyBuild qualityFunctionalityEase of useAuto focus
    43 customers mention "Picture quality"33 positive10 negative

    Customers are satisfied with the picture quality of the video projector. They find it easy to use with good brightness and sound. The built-in Android system is simple to navigate. The high resolution, good brightness, and quick warm-up make the product suitable for watching in a light room. Overall, customers are pleased with the picture quality and sound.

    "...The setup is super easy and 1080p picture is much more clear than what I expected especially during the night...." Read more

    "...It has a beautiful picture, great sound and it is portable. It is everything that I was looking for in a projector...." Read more

    "...It’s actually pretty good on the wall, so I don’t feel rushed to get the screen. The sound is good...." Read more

    "Overall, a very simple setup. Good picture at 120” and would probably be acceptable at 150” as long as you’re willing to sacrifice picture..." Read more

    36 customers mention "Sound quality"30 positive6 negative

    Customers like the sound quality of the video projector. They mention it's quiet, has a good internal speaker, and comes with a great picture.

    "...It comes with a great internal speaker (with dolby digital plus, so the sound is really impressive)...." Read more

    "...It has a beautiful picture, great sound and it is portable. It is everything that I was looking for in a projector...." Read more

    "...The sound is good. I’m sure a sound bar would improve it, but I have no complaints with the sound quality either...." Read more

    "...Nebula is pretty quiet with the fan. I do not notice it once we turn something on. Ocassionally - the project is black after startup...." Read more

    29 customers mention "Projector quality"29 positive0 negative

    Customers like the projector quality. They say it's a good device with good sound quality and is a perfect home theater projector. It performs better than a TV speaker system, looks and feels like a brand new projector, and has incredible video quality compared to other projectors they have tried.

    "...I had to say this is the best projector I used so far...." Read more

    "...I received the refurbished projector and it looks and performs like a brand new projector...." Read more

    "...It was a perfect home theater projector, and great for quick outdoor movie nights...." Read more

    "...Way better than a TV speaker system. On par with a budget soundbar....who really "needs" more? Nebula is pretty quiet with the fan...." Read more

    21 customers mention "Value for money"15 positive6 negative

    Customers appreciate the value for money of the video projector. They find it easy to set up and use with Sonos soundbars, offering great picture and sound quality for the price. However, some customers feel the software could be improved.

    "...Anyway, I think this projector definitely worth the price that i paid, and it just gave me another reason to stay home during COVID-19." Read more

    "...Image quality is solid. 100% worth the cost. I got it on Black Friday and got a pretty good deal. Happy with the purchase...." Read more

    "...A little pricey, but so far seems to be well worth the money...." Read more

    "...I find this to be a cheaper and a better-quality item than actually buying a TV of equal size...." Read more

    38 customers mention "Build quality"18 positive20 negative

    Customers have mixed opinions about the video projector's build quality. Some find it solid, with good autofocus and materials. Others say it's not built well, with a cheap plastic casing that feels like it would shatter with a bump.

    "...But over the years the quality has diminished in mine, thought it would be smart to just replace it with the same one so I went through my order..." Read more

    "...Nebula Connect app is solid...." Read more

    "...I’m not pleased with Android TV. It wasn’t compatible with Disney+ (at least at the time of this review)...." Read more

    "...I find this to be a cheaper and a better-quality item than actually buying a TV of equal size...." Read more

    28 customers mention "Functionality"10 positive18 negative

    Customers have different experiences with the video projector's functionality. Some say it works well, is simple to use, and has excellent performance. Others report issues like it stopped working after the warranty period, did not turn on at all, or did not power up at all.

    "like this product. But it's unusable...." Read more

    "...afternoon at 3pm (as you can see in the picture), and it still performed not bad...." Read more

    "...plug it in for a special movie on a nice spring evening and it’s not powering up! Hoping it’s just a power cord issue, but seriously???..." Read more

    "...itself is too "soft", it might shake a bit or something and it won't work anymore, your money is lost and you will be left with a broken projector..." Read more

    26 customers mention "Ease of use"18 positive8 negative

    Customers have different views on the video projector's ease of use. Some find it simple to use and navigate all apps smoothly, with snappy software and flawless setup. Others find it frustrating to set up, with a difficult system and lack of mounting instructions, making it limited in its use.

    "...I had to say this is the best projector I used so far. The setup is super easy and 1080p picture is much more clear than what I expected especially..." Read more

    "Overall, a very simple setup...." Read more

    "...Nebula Connect app is solid. Biggest gripe - lack of mounting instructions and the projector doesn't recognize it's upside down when..." Read more

    "...on AndroidTV, with over twice the brightness of the Cosmos, much better manual controls, remote quality, sound/picture controls options and for only..." Read more

    20 customers mention "Auto focus"8 positive12 negative

    Customers have mixed opinions about the auto focus of the video projector. Some say it's good and has a software-controlled mechanism without manual override. Others mention issues with auto focusing on its own, being blurry in almost any lighting, randomly covering the screen for 5 seconds, and constantly refocusing.

    "...adjustments (keystone horizontal is manual) and sometimes the autofocus gets wonky...." Read more

    "...Good out-of-the-box autofocus with manual adjustment if needed (I've never had to use it)...." Read more

    "...Not only were these frustrating to set up. They all had issues with auto focusing on their own and being blurry in almost any lighting condition...." Read more

    "...The auto-focus feature is also appreciated. My one point of criticism is that the buttons on the remote have no lights at all." Read more

    Nebula/Anker has become a disappointment
    1 out of 5 stars
    Nebula/Anker has become a disappointment
    It’s best to avoid this company, they’ve become extremely shady and profit hungry the past few years. You get one deal putting your products in the Apple Store and let it go to their heads. I already owned the Nebula Cosmos 1080p for a few years now. It was a perfect home theater projector, and great for quick outdoor movie nights. But over the years the quality has diminished in mine, thought it would be smart to just replace it with the same one so I went through my order history and just clicked buy it again. Get the new projector (again supposed to be the same as my old one) and get it set up and it’s a drastically different product. Colors are muted even with HDR turned one, full white brightness is almost half of my old projector even after all these years of use. Also what’s odd is the advertising, I kept the old box from my old projector, and the new box shows the company has tampered with the specs they just don’t want to admit it. I tried to give them the benefit of the doubt and give them a call and even their calls sound very shady, the prompts before speaking to a person just list all the ways their warranty ISN’T going to help you which is super weird and then asking to return their clearly different projector telling me I must pay to return the product even though it’s not even close to what was advertised. Originally I was going to just look the other way and splurge on the 4K version, but after talking to them they just feel kind of deceptive and that’s not something I’m interested in dealing with, if I order a product I want it to be as advertised and now their untrustworthy, I’m not going to shell out $1000 to not get exactly what I’m expecting. I miss the old Anker, they’ve let everything go to their heads. I wish people would read more reviews, myself included because if you notice all the recent reviews under their products are 1 star bad reviews and now I understand. I’ve included pictures of both the old and new packaging so you can clearly see a tampered with product. On the call they did say they use new ways to measure lumens but when I can see with my own two eyes a drastic difference between my 4-ish year old projector and a brand new one, someone’s done something. Again I’m going to say it, I miss the old Anker. Not sure where they went wrong but they’ve lost their shine, it’s much better to just go with a different brand, not worth the hassle of dealing with them anymore. I also don’t like companies that don’t respond to BBB reviews, if you ignore your upset customers that doesn’t make you any better than a scammer. In a way I’m glad I ordered this, I’m finally going to try an XGIMI projector and judging by their reviews it’s going to be a much nicer product. RIP Nebula by Anker, you will truly be missed.
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    Top reviews from the United States

    • rwlives
      5.0 out of 5 stars Recommend! BEST Smart Projector Used so far. LOVE it!
      Reviewed in the United States on October 31, 2020
      Verified Purchase
      The media could not be loaded.
      I was choosing between this cosmos and the capsule MAX, and I chose this one eventually. I had to say this is the best projector I used so far. The setup is super easy and 1080p picture is much more clear than what I expected especially during the night. I also tried to use this projector during the afternoon at 3pm (as you can see in the picture), and it still performed not bad. I had another $300 projector two years ago, but compared with this cosmos, that projector was just a joke lolol. I thought this project would be a lit bit heavy and big, but actually it was super small and light which means you can just move it around to whereever you want it to be.

      Another thing to mention is that you don't actually need external speakers for this projector. It comes with a great internal speaker (with dolby digital plus, so the sound is really impressive). As for the apps, I can find all apps that I need from the store such as Netflix, Hulu, CBS, Disney+ ... (Android TV system). Anyway, I think this projector definitely worth the price that i paid, and it just gave me another reason to stay home during COVID-19.
      Customer image
      rwlives
      5.0 out of 5 stars
      Recommend! BEST Smart Projector Used so far. LOVE it!

      Reviewed in the United States on October 31, 2020
      I was choosing between this cosmos and the capsule MAX, and I chose this one eventually. I had to say this is the best projector I used so far. The setup is super easy and 1080p picture is much more clear than what I expected especially during the night. I also tried to use this projector during the afternoon at 3pm (as you can see in the picture), and it still performed not bad. I had another $300 projector two years ago, but compared with this cosmos, that projector was just a joke lolol. I thought this project would be a lit bit heavy and big, but actually it was super small and light which means you can just move it around to whereever you want it to be.

      Another thing to mention is that you don't actually need external speakers for this projector. It comes with a great internal speaker (with dolby digital plus, so the sound is really impressive). As for the apps, I can find all apps that I need from the store such as Netflix, Hulu, CBS, Disney+ ... (Android TV system). Anyway, I think this projector definitely worth the price that i paid, and it just gave me another reason to stay home during COVID-19.
      Images in this review
      Customer imageCustomer imageCustomer imageCustomer imageCustomer image
      48 people found this helpful
      Helpful
       Report
    • Jon L.
      5.0 out of 5 stars Anker Nebula backs up their products!
      Reviewed in the United States on October 21, 2022
      Verified Purchase
      A quick story that demonstrates that Anker stands behind their products. I was very happy with this projector for the first 18 months. It has a beautiful picture, great sound and it is portable. It is everything that I was looking for in a projector.

      However, I started having issues with a few dead pixels on the screen that steadily increased to about 20 dead pixels in a few weeks that made it very distracting to watch a movie or tv show. My projector was just outside of the warranty period but I decided to contact their customer service and see if I could at least get it repaired. I would have even been happy to pay for the repairs out of pocket. Anker's customer service representatives were very quick to return my e-mails and while they initially told me that they did not have a repair service available and that the best they could do was give me 25% off the price of a new projector - they eventually told me they would replace the projector with a refurbished one even though it was outside of the warranty period.

      I am happy to say that I received the refurbished projector and it looks and performs like a brand new projector. I can confidently say that Anker Nebula stands behind their products and has excellent customer service. I wouldn't hesitate to recommend their products to anyone and I'm sure I will be buying more of their products in the future! Kudos to a well run company!
      17 people found this helpful
      Helpful
       Report
    • Miss Understood
      4.0 out of 5 stars 9.9 out of 10 love it but.....
      Reviewed in the United States on April 28, 2021
      Verified Purchase
      The Anker projector has been on my Christmas wish list for about 2 years now, and since Santa must have had me on his naughty list I decided to take matters into my own hands when it went on sale. I had never seen a projector in action before, but the reviews were good and although I’m no audiofile, the reviews that I read all sounded great. I also upgraded my wish list every time Anker came out with a newer model...I’m glad Santa denied me as long as he did this projector is excellent.
      Right now I am projecting it onto my wall...I wanted to use it for awhile and see how I liked it where it is before buying a screen. I’m determined to have a motorized screen so I want to make sure the size and location are ideal. It’s actually pretty good on the wall, so I don’t feel rushed to get the screen. The sound is good. I’m sure a sound bar would improve it, but I have no complaints with the sound quality either. My only complaint and this isn’t that big of a deal, is not having backlit buttons on the remote for a device that is used in a dark or low lit room is just ridiculous. Other than that, I feel like I’m at the movies when I watch this I use it to watch netflix, amazon movies and YouTube , I also mirror off my iPhone. I definitely endorse this product, Oprah has her favorite thing and I have mine, this is definitely one of them.
      18 people found this helpful
      Helpful
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    • Amazon Customer
      1.0 out of 5 stars Nebula/Anker has become a disappointment
      Reviewed in the United States on February 23, 2024
      Verified Purchase
      It’s best to avoid this company, they’ve become extremely shady and profit hungry the past few years. You get one deal putting your products in the Apple Store and let it go to their heads. I already owned the Nebula Cosmos 1080p for a few years now. It was a perfect home theater projector, and great for quick outdoor movie nights. But over the years the quality has diminished in mine, thought it would be smart to just replace it with the same one so I went through my order history and just clicked buy it again. Get the new projector (again supposed to be the same as my old one) and get it set up and it’s a drastically different product. Colors are muted even with HDR turned one, full white brightness is almost half of my old projector even after all these years of use. Also what’s odd is the advertising, I kept the old box from my old projector, and the new box shows the company has tampered with the specs they just don’t want to admit it. I tried to give them the benefit of the doubt and give them a call and even their calls sound very shady, the prompts before speaking to a person just list all the ways their warranty ISN’T going to help you which is super weird and then asking to return their clearly different projector telling me I must pay to return the product even though it’s not even close to what was advertised. Originally I was going to just look the other way and splurge on the 4K version, but after talking to them they just feel kind of deceptive and that’s not something I’m interested in dealing with, if I order a product I want it to be as advertised and now their untrustworthy, I’m not going to shell out $1000 to not get exactly what I’m expecting. I miss the old Anker, they’ve let everything go to their heads. I wish people would read more reviews, myself included because if you notice all the recent reviews under their products are 1 star bad reviews and now I understand. I’ve included pictures of both the old and new packaging so you can clearly see a tampered with product. On the call they did say they use new ways to measure lumens but when I can see with my own two eyes a drastic difference between my 4-ish year old projector and a brand new one, someone’s done something. Again I’m going to say it, I miss the old Anker. Not sure where they went wrong but they’ve lost their shine, it’s much better to just go with a different brand, not worth the hassle of dealing with them anymore. I also don’t like companies that don’t respond to BBB reviews, if you ignore your upset customers that doesn’t make you any better than a scammer. In a way I’m glad I ordered this, I’m finally going to try an XGIMI projector and judging by their reviews it’s going to be a much nicer product. RIP Nebula by Anker, you will truly be missed.
      Customer image
      Amazon Customer
      1.0 out of 5 stars
      Nebula/Anker has become a disappointment

      Reviewed in the United States on February 23, 2024
      It’s best to avoid this company, they’ve become extremely shady and profit hungry the past few years. You get one deal putting your products in the Apple Store and let it go to their heads. I already owned the Nebula Cosmos 1080p for a few years now. It was a perfect home theater projector, and great for quick outdoor movie nights. But over the years the quality has diminished in mine, thought it would be smart to just replace it with the same one so I went through my order history and just clicked buy it again. Get the new projector (again supposed to be the same as my old one) and get it set up and it’s a drastically different product. Colors are muted even with HDR turned one, full white brightness is almost half of my old projector even after all these years of use. Also what’s odd is the advertising, I kept the old box from my old projector, and the new box shows the company has tampered with the specs they just don’t want to admit it. I tried to give them the benefit of the doubt and give them a call and even their calls sound very shady, the prompts before speaking to a person just list all the ways their warranty ISN’T going to help you which is super weird and then asking to return their clearly different projector telling me I must pay to return the product even though it’s not even close to what was advertised. Originally I was going to just look the other way and splurge on the 4K version, but after talking to them they just feel kind of deceptive and that’s not something I’m interested in dealing with, if I order a product I want it to be as advertised and now their untrustworthy, I’m not going to shell out $1000 to not get exactly what I’m expecting. I miss the old Anker, they’ve let everything go to their heads. I wish people would read more reviews, myself included because if you notice all the recent reviews under their products are 1 star bad reviews and now I understand. I’ve included pictures of both the old and new packaging so you can clearly see a tampered with product. On the call they did say they use new ways to measure lumens but when I can see with my own two eyes a drastic difference between my 4-ish year old projector and a brand new one, someone’s done something. Again I’m going to say it, I miss the old Anker. Not sure where they went wrong but they’ve lost their shine, it’s much better to just go with a different brand, not worth the hassle of dealing with them anymore. I also don’t like companies that don’t respond to BBB reviews, if you ignore your upset customers that doesn’t make you any better than a scammer. In a way I’m glad I ordered this, I’m finally going to try an XGIMI projector and judging by their reviews it’s going to be a much nicer product. RIP Nebula by Anker, you will truly be missed.
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